Jewelry FAQ's
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How to store your JoolRe
We suggest that you store your earrings flat on the earrings card sent with each set or hang them.
What do I do if the leather curls or bends?
If your earrings curl or bend, you can place them under a book or something heavy, yet gentle. You can also cover the backside of the leather with a thin cloth and iron on a warm setting.
How do I clean my leather earrings?
You can wipe clean with a soft microfiber cloth or wipe gently with a Magic Eraser. The best way to ensure your earrings stay clean is to avoid contact with cosmetics, hair spray, water, etc.
Should I wear my earring backs?
Absolutely, yes! Our earrings are very lightweight. It's easy for them to be pushed right out of your ear by a sweater, scarf, or jacket or even a strong wind! Always wear your earring backs!
What hooks do we use?
All of our hooks are hypoallergenic and nickel free to ensure your lobes are comfortable with your JoolRe!